In the Case Study "Old-Timer Makes Waves" Sally Fender is on the verge of being fired and writes a letter to the owner of the hotel a letter of her being harassed and states in that letter she will get a lawyer if necessary, "I'd hate to hire a lawyer when I've been loyal to the company for 20 years." A major problem with Sally's defense is that is her performance review after management change, Sally started at 5 out of 5 but after each management change it dropped in a decline decimal place by decimal place of her review. Sally plays the sympathy card in her letter by complaining about all of the things that have been up to par for the last several years at once she should have went through the system of management as soon as an incident occurred, “He’s constantly watching me and writing up everything I do.” This states an opinion of perception f the problem. Sally’s length of service doesn’t matter in this case of business she’s a slacker black and white. The management team needs to remember this is a business and not a charity case therefore proceed and perform the appropriate action and replace Sally and relief the hotel company of a nuisance. At the same time to be in Sally’s shoes I wouldn’t want to get fired but because of past performance and the decline of work effort it is the best thing to do. Hopefully Sally can cut her loses and get another job.
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